Terms and conditions

Terms and conditions – Payment

We accept paypal via our Paypal checkout account. All prices are not inclusive of tax (where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products ordered plus delivery and sales tax (where applicable).

 

Order Confirmation

You will receive an order confirmation email as soon as you have placed your order. If you do not receive this email please contact sandrine@3f1c.com,  so that we may investigate and confirm that your order has been placed successfully.

 

Pricing

We do our best to ensure that all prices on our website are up-to-date and current at all times. However, despite our best efforts some prices may be inaccurate. It may be necessary to change prices either up or down, from time to time. Any price changes will be confirmed to you at the time of ordering. We reserve the right to alter prices at any time.

All prices are not inclusive of tax (where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products ordered plus delivery and sales tax (where applicable).

 

Product Information

Each product purchased is sold subject to its product description. We will take all reasonable care to ensure that all details, descriptions, and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up-to-date as possible, the information, including product descriptions, appearing on this website at a particular time may not always reflect the position at the exact moment you place an order. We reserve the right to withdraw the product from sale at the incorrect description and/or image shown and cancel your order.

We have done our best to display as accurately as possible the colors of the products featured on this website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display or any color will be accurate.

Nothing in any description of products or photography shall constitute a representation or warranty with respect to such products. We are not responsible for typographical errors or omissions relation to pricing, availability, text, or photography.

All the products that appear on the web site are available a the store 783 Gilford street in Montreal.

 

Availability

Products are normally shipped within 5-10 business days of processing your order and once every item of a multiple order is available. Please check the individual availability of the product(s) you have ordered. We do our best to ensure that stock availability on our web site are up to date and current at all times. However despite our best efforts stock availability may be incorrect at times. If your order is likely to take any longer, we will contact you to advise of the estimated delivery date.

 

Cancellation

If you wish to cancel an order, you may do so by contacting us at sandrine@3f1c.com or by calling us at (514) 987-6807. You must do this within 48 hours of placing the order. If the order has already been packaged and arrangements have been made for it to be sent out to you, we would request that you return the goods to us once they have been delivered, following the instructions within Return Policy.

 

Delivery

General informations

Once a web order is completed and paid, the parcel will be shipped within 5-10 days. We deliver all over the country, The shipping fees will depend on your location, weight and volume of the package. An extra shipping charge will be added if the parcel has a high weight and/or volume. We will communicate with you by email.

International orders
We are happy to ship everywhere outside Canada. Once an online order is completed and paid, you will be informed by email about the extra shipping fees, if applicable. These fees will depend on your location, weight and volume of the package. We will finalize the transaction and delivery of your order once you approve these extra fees. Please note that additional duties and taxes assessed by customs are the responsibility of the customer.

 

Return and exchange policy

Items marked final sale cannot be returned. Returns must be postmarked within 21 days of the package delivery date. The item as to have it’s original tag. Item must be return in the original packaging at the folowing address :

3 femmes & 1 coussin

Attn. Web store

783 Gilford

Montreal, Qc H2J 1N8 Canada

 

If there is a breakage du to transportation, a picture of the broken item is required in the original box with a date proof. Shipping fees are not refundable. All return must be authorized by us. We are not responsible for the lost package or wrong delivery address.

 

Website

Every effort is made to ensure that this website is free from viruses and defects however, this cannot be guaranteed. 3 femmes & 1 coussin  shall not be liable to any person for loss or damage which may arise as a result of any failure by you to protect your password or account. You are responsible for the confidentiality of your password and account and any activities that occur under your account. 3 femmes & 1 coussin shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website

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